IT Systems and Services

ITSS (Information Technology Shared Services) supports the ÌÇÐÄÔ­´´ community by providing and maintaining the technology required for teaching, learning, research, and administrative work. This includes help desk support, account and access management, classroom and audio-visual services, computer and software provisioning, and the operation of campus networks and systems. ITSS also works with departments across campus to deliver new technology solutions and improve existing services.

More information for all ÌÇÐÄÔ­´´ students, faculty, and staff is available on the .

Help Desk Locations

ÌÇÐÄÔ­´´ Student ITSS Helpdesk

Robertson Library (building #15 on the )  
8:00 am–4:00 pm, Monday to Friday
902-566-0465, option 3 for telephone support  

ÌÇÐÄÔ­´´ Employee ITSS Helpdesk Location

AVC 246S (building #27 on the ) 
8:00 am–4:00 pm, Monday to Friday

Robertson Library Service Desk

Robertson Library (building #15 on the ) 
Basic IT guidance from 8:00 am–8:00 pm, Monday to Friday
902-566-0583
reference@upei.ca 

Do you require live critical support? ÌÇÐÄÔ­´´ employees can call 902-566-0465, option 2.

For all other issues, submit a request through our preferred method:  

If you have lost access to your ÌÇÐÄÔ­´´ account, please to request help.  You must supply your valid ÌÇÐÄÔ­´´ email address and ÌÇÐÄÔ­´´ Account ID, along with two forms of secondary contact information.  
 

After-hours IT emergency contact 

For after-hours major IT emergencies, contact ÌÇÐÄÔ­´´ Security Services at 902-566-0384.