IT Systems and Services
ITSS (Information Technology Shared Services) supports the ÌÇÐÄÔ´´ community by providing and maintaining the technology required for teaching, learning, research, and administrative work. This includes help desk support, account and access management, classroom and audio-visual services, computer and software provisioning, and the operation of campus networks and systems. ITSS also works with departments across campus to deliver new technology solutions and improve existing services.
More information for all ÌÇÐÄÔ´´ students, faculty, and staff is available on the .
Help Desk Locations
ÌÇÐÄÔ´´ Student ITSS Helpdesk
Robertson Library (building #15 on the )
8:00 am–4:00 pm, Monday to Friday
902-566-0465, option 3 for telephone support
ÌÇÐÄÔ´´ Employee ITSS Helpdesk Location
AVC 246S (building #27 on the )
8:00 am–4:00 pm, Monday to Friday
Robertson Library Service Desk
Robertson Library (building #15 on the )
Basic IT guidance from 8:00 am–8:00 pm, Monday to Friday
902-566-0583
reference@upei.ca
Do you require live critical support? ÌÇÐÄÔ´´ employees can call 902-566-0465, option 2.
For all other issues, submit a request through our preferred method:
If you have lost access to your ÌÇÐÄÔ´´ account, please to request help. You must supply your valid ÌÇÐÄÔ´´ email address and ÌÇÐÄÔ´´ Account ID, along with two forms of secondary contact information.
After-hours IT emergency contact
For after-hours major IT emergencies, contact ÌÇÐÄÔ´´ Security Services at 902-566-0384.